For assistance, call the Help Desk:
866-469-6884 (toll-free)
Mon-Fri, 8AM-5PM, Pacific Time

The Executive Director for each contract can make changes to their authorized user accounts. For specific questions regarding usernames, passwords or security issues, please send a message to Stacy Zhong at stacy.zhong@dcyf.org. To assure confidentiality, only DCYF Information Technology staff will have access to this e-mailbox.

Thursday, February 26, 2015

Mandatory Training for Comprehensive K-8 Community-based Afterschool Programs

Required Youth Survey Training for Comprehensive K-8 Community-based Afterschool Programs will be held on March 2, March 4, and March 6. Participants need only attend one of these dates. For more information, and to RSVP, click here.

Thursday, February 26, 2015

Quarterly CMS Beginner Training will be held Tuesday, March 10, 2015 from 10-11:30am in the 8th floor training room at 1 S Van Ness Ave. This training is open to all programs across all strategies, and will cover CMS basics to familiarize program staff with data entry into the system. Specific topics include creating Participant Records, setting up activities, and taking attendance. For more information, and to RSVP, click here.

Wednesday, October 29, 2014

This FAQ document summarizes Questions and Responses from the Grantee Workplan Clinics that took place in May 2013. The document is organized by General questions that apply to all 2013-16 Workplans, followed by Strategy-specific Workplan questions.

Wednesday, July 02, 2014

Client ID field in Participant Records are no longer required!

Programs are no longer required to complete the Client ID field in Participant Records. Youth with blank Client ID fields will be counted in the monthly Workplan Progress Report as long as all other required fields are completed.

NOTE: Programs that upload their participant and attendance data are still required to provide Client IDs in the upload templates.